Imperative Support Center

Check Browser Permissions The most likely cause for this error is that you may need to allow your browser to access your microphone and camera. You can do ...

Troubleshooting Steps Give your page a ‘Hard Refresh’ (instructions below).  If that doesn’t work, go to this link: https://video-test.imperative.com/...

Please try (1) a hard refresh (instructions below), and (2) opening your conversation in Firefox. If that doesn't resolve things, please email imperativ...